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Request Details

Reference: IC-INC-554354 Description: Unable to access H: drive Logged: 18/02/2011 15:52:47

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Original Message-----

From: Solomon, Nathan [1] Sent: 18 February 2011 15:49 To: Weeks, James Cc: Bearpark, Michael J Subject: Unable to access H: drive. - Computational exp. Module 3[0008F44C-3010-0000439C] Importance: High

Hi,

Service Desk: I cannot access my H: drive. Could you please look into this ASAP I have a deadline at 5pm.

Dr. Bearpark: I only need to upload my calculations to the wiki. If any changes are made after 5pm this is all that will be changing on the wiki. Could you please not penalise.

Thanks

Nathan

    • Update: Fri 18-Feb-2011 15:53 (GMT Standard Time : UTC+00:00) Updated by Weeks, James

Hi,

The H: drive reappears, but none of my files are in it.

thanks

Nathan ________________________________________ From: ICT Service Desk Sent: 18 February 2011 15:53 To: Solomon, Nathan Subject: [554354] - Unable to access H: drive - NEW Dear Mr Solomon Your request "Unable to access H: drive" has been logged by ICT with the reference number IC-INC-554354. Please use: https://www.imperial.ac.uk/ict/servicedesk/online/marvalweb/requestdetails.aspx?ID=554354 to check the progress of your request and to provide any further information. Many thanks The ICT Service Desk Imperial College London http://www.imperial.ac.uk/ict/ServiceDesk 49000 (020 7594 9000 external) ---confirm---


    • Update: Fri 18-Feb-2011 16:04 Updated @ 16:07 (GMT Standard Time : UTC+00:00) Updated by Ali, Mohamed A

Could someone please have look at this?

User wasn't able to access his H drive earlier even with manual mapping, he can access the drive now but his files seems to be missing.



    • Update: Fri 18-Feb-2011 17:08 (GMT Standard Time : UTC+00:00) Updated By Marval Web Interface


Hi, Latest update, it appears that my H: drive is back but has not been updated.. So the last weeks work (several folders have been created) is not there. Thanks Nathan


    • Update: Fri 18-Feb-2011 19:29 (GMT Standard Time : UTC+00:00) Solved by: Banh, Danh V



Hi

Update: When I log on I have no desktop. My H drive is there but only the version from 11th feb. I cannot open folders in the drive as it says user access denied. Thanks Nathan -


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